All Things You Need To Know About Chatbots!
Chatbots are here to revolutionize your business engagement and interaction with the customers. It is one of the cutest technological demos of how Artificial Intelligence going to take over the digital space. Today the number of users of the messaging app is skyrocketing. In this scenario, an online chatbot is undoubtedly a great tool. Gartner predicted that “by 2020, over 85% of customer interactions will be handled without a human.” Of course, it is not that simple to develop an interactive bot that the users can really trust. Before we find out how they work, Let’s check what is bot? A bot is an AI software developed to perform a series of jobs on its own and without any human intervention. Jobs like making a booking, setting a reminder for events, displaying information on searches, etc. can be very easily one by a bot. Chatbots are the most common one. They have the ability to begin a conversation with the human or other Chabot and can help to solve different business needs. A ch